Terms and Conditions

Cybertize Technologies Pvt. Ltd.

The Terms and Conditions apply to “Cybertize Technologies Pvt. Ltd.” and all affiliated websites associated with the mentioned company.

“Cybertize Technologies Pvt. Ltd.” is authorized to conduct KYC (Know Your Customer) procedures with clients. The company reserves the right to suspend, terminate, or dismantle projects if any objections arise, requiring clarification from the client to resume the project.

The terms “Client,” “You,” and “Your” pertain to the individual logging onto this website, adhering to the Company’s terms and conditions, as outlined in these Terms and Conditions, the Privacy Statement, and Disclaimer Notice, as well as all Agreements. References such as “The Company,” “Ourselves,” “We,” “Our,” and “Us” denote our company. The terms “Party,” “Parties,” or “Us” encompass both the client and ourselves. All terms signify the offer, acceptance, and consideration of payment required for the provision of our assistance to the client, tailored to meet their needs for the company’s stated services. This is in accordance with and subject to the prevailing laws of India. The use of the aforementioned terminology, whether in the singular, plural, capitalized, and/or he/she/they, is considered interchangeable and refers to the same.

Delivery Schedule

The initiation of work will take place upon receipt of your order and all requested materials. Our technology team members will arrange an online meeting to conduct a thorough analysis, ensuring a comprehensive understanding of the project’s requirements and goals. Subsequently, typically within 7 business days, you will receive detailed documentation outlining the solution flow and architecture for your review and approval, if necessary. Upon approval, timelines will be established, and you will be provided with a copy for tracking project progress and delivery schedules. Throughout this process, your input and comments on the project are essential with each update to prevent any significant misunderstandings. It’s crucial to note that any change in scope may impact the delivery schedule. Project delivery times may be adjusted due to factors such as technical glitches or external influences beyond the control of the company, developers, or creators.

Revision

“Cybertize Technologies Pvt. Ltd.” will oversee up to 5 revisions for UI, UX, and backend in web-related projects and up to 3 revisions for digital marketing, creative graphic posts, video, and logo design work. Additional revisions beyond the specified limit will incur additional charges.

Client Responsibilities

Providing the personnel necessary to contribute to a high-quality strategic solution. Client Executive Management: Key executives are available for several meetings throughout the engagement to provide input and direction on strategic objectives and resource allocation. Also responsible for the overall coordination of client personnel and logistics for meetings, providing background materials, and providing context and guidance to the team during the engagement. Establishing and maintaining the infrastructure required for execution, including:

  • In case of project is dropped from the client’s side, the client has to make full payment as per the timeline.
  • In case of Non-payment in full or partial, the company has full rights to discontinue the services in full or partial.
  • In case of a delay in response from the client’s side, the client has to notify the development team and cancel any meeting if scheduled to save time.
  • Repeated delays from the client’s side and no response after several (up to 3) reminders & approaches will lead to the discontinuation of the project without any refund.
  • The client has to clarify the wireframe for any project & pass on any crucial information to the team at the start of the project so that major changes can be avoided after the delivery of the project.

Copyrights and Trademarks

The client represents the developer and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to the developer for inclusion in app pages are owned by the client or that the client has permission from the rightful owner to use each of these elements and will hold harmless, protect, and defend the developer and its subcontractors from any claim or suit arising from the use of such elements furnished by the client. “Cybertize Technologies Pvt. Ltd.” does not hold responsibility for any claim or copyright issue arising in the future; if such a claim arises, the client is solely responsible for that. The company’s responsibility is limited to developing the app/website/digital/media Project as requested by the client. By accepting the contract, the client also grants rights to “Cybertize Technologies Pvt. Ltd.” to present their name as a developer / Creator / Company of the respective app, / Website / Media Project and advertise themselves as a developer/Creator/online marketing consultant.

Footer Credits

Any product(s) developed by “Cybertize Technologies Pvt. Ltd.” will have the credit information attached at the footer of the website/ App (or any digital/physical product). The client may request for removal of the credit via email.

Point of contact 

The client needs to assign a single POC (point of contact) / Project Manager while finalising (at the beginning) the project who needs to be prompt while day to day followups on email.

The company will not entertain any other official person from the client’s team while the project is in progress. Any updates and follow-ups asked by a third person other than the assigned POC will not be provided with any kind of data or meeting.

Cost Revision

The company reserves its right to revise the project cost:

  • After the final scope of work.
  • After the final project plan and wireframe finalization.
  • In case of repeated delays from the client’s side

This may not happen always, but in some cases, the company feels the previously quoted amount will not be sufficient to carry out the expenses for a smooth transition.

Redemption Cost

15 days of inactivity from the client side will lead to a project pause, and redemption costs may apply to restart the project.

Post-Service Availability

Post-service will start after project completion, followed by a closure email. Any minor changes also which are out of the scope will be covered in Post Service and not in the current scope of work.

Working Hours

10:00 AM to 6:00 PM | Monday to Friday | Weekend off: Saturday | Sunday

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake, please notify the sender by return email and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing, or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. 

Cybertize Technologies Pvt. Ltd.” or its group companies shall not be liable for the improper or incomplete transmission of the information contained in this communication or for any delay in its receipt or damage to your system. 

Cybertize Technologies Pvt. Ltd.” or its group companies do not guarantee that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions, or interference. No queries or bargaining on rates will be entertained once the project is finalized or the advance amount is paid.

  • By accepting the quotation, you are agreeing to our terms and conditions and all the above-mentioned clauses.
  • By accessing the company website, we assume you accept these terms and conditions. Do not continue to use “Cybertize Technologies Pvt. Ltd.” if you do not agree to all of the terms and conditions stated on this page.
  • The company “Cybertize Technologies Pvt. Ltd.” can update its own terms and conditions page from time to time.


Last updated on 31-01-2024